Jackpot City Casino

Jackpot City is one of the older gaming sites and is one of the only casinos we can remember was on the market online in 1998, when the gates opened up to the casino. Through experience, knowledge and a juicy welcome bonus, they have gained a lot of players during that time. We have looked more closely at the casino, what the casino has to offer and what you can expect from a casino such as Jackpot City.

About Jackpot City

Jackpot City is thus far from a new online casino as they have been around since the late 90’s. Nevertheless, the casino’s website is packed with features that we Kiwi players are used to since all new niche casinos appeared in 2019. Of course, Jackpot City also got several gaming licenses all over the world and can boast its security functions just like any other established casino.

JackpotCity bonus

When you register as a player at Jackpot City Casino, a bonus of 100% up to 8000 NZD is waiting to match your first deposit. This means that you have the choice to play with a large balance already at the first moment. Needless to say, this is one of the larger deposit bonuses available on online casinos nowadays. It can also be something that falls big player in the taste as a player who bets big clearly has more to get out of the bonus offer.

Wagering requirements for JackpotCity bonuses

Most casinos that offer some type of casino bonus also have a wagering requirement. JackpotCity may not have the lowest wagering requirement available, however, it is very easy to keep track of. If you also have control over which games in the assortment contribute most to the wagering requirement, then it is not particularly difficult to reach it. Here it is only the bonus itself that needs to be converted 50x before you can make a successful withdrawal. Usually, the casino in question chooses to include both the bonus and the player’s own deposit into the wagering requirement, which can make the gambling feel a bit unfair.

Games & software

Although Jackpot City has been on the market since 1998, it seems to have stood still when it comes to the range of games. Admittedly, we could feel that it was enough for us when we played test games, but if you have some favourite games that you can’t live without, then maybe Jackpot City should not be the main choice. But that’s not why you play at Jackpot City. In the range, you will find close to 500 games and 200 of these can be played on the phone. Almost all slots come from the game maker Microgaming and besides slot machines, you can also find Roulette games, Blackjack games and video poker.

Jackpot City mobile app

When it comes to the casino’s very own software, there are a couple of different ways to play. The most common is directly via the computer, mobile or tablet, but this is also where the casino differs slightly from other online casinos. The best way to enjoy the mobile casino is by downloading the program for Windows or the app for iOS and Android to play. That way you get the best gaming experience and is the preferred method. Of course, things go well without it.

JackpotCity customer service

On a couple of occasions we have contacted Jackpot City’s support and so far we have only had pleasant experiences from our contact with them. Every time, we have been approached by a nice support staff and given the help we need. Support can be reached via phone, live chat and email and they are open 24 hours a day. To call the support, please do so by calling the toll-free number 0200-88 01 58.

Deposit & withdrawal

With regard to withdrawals, Jackpot City says that they always do their best to keep the withdrawal process as short as possible. Therefore, they have put in the process time, which is currently between 24 – 48 hours. The payment methods offered by Jackpot City are as follows:

  • Bank Transfer
  • Card payment (Visa & MasterCard)
  • PaysafeCard

One thing that may be good to remember is that the payment service you choose when making your deposit is also automatically selected by the casino when it is time for withdrawal. So if you make your deposits with eg Paysafe, you would have to change to another payment method when you have to make your withdrawal. We therefore usually recommend smoother solutions such as traditional credit and debit cards such as Visa or MasterCard that accept JackpotCity.


Jackpot City is a casino that has been on the market almost as long as the industry has been alive. Ever since 1998 they have been open and you may think that time has stood still on the site but that is also the charm. For that, you should not think that it is about an outdated online casino, JackpotCity has been refined several times, We would still wish for casino games from more game developers than Microgaming that are in place, but it remains to be seen if JackpotCity agrees.